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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

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Latest Firmware

Release Date
18/01/2023
Firmware Version
2.0.2
Firmware Updater Version
2.10.1
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SPOT Trace Support

General

How can the SPOT Trace interference be prevented in aircraft?

In many cases, keeping the SPOT device at least 12-18 inches away from any navigation equipment or GPS antennas will resolve the problem.   This can be difficult in smaller planes as many pilots want to place the SPOT device on the glare shield.  If interference is observed, move the SPOT device to another location and check again for interference.  Continue testing until the problem is resolved.  Please note that in some cases, the interference problem will not be able to be resolved unless the SPOT product is turned off.

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Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096