SPOT Satellite GPS Messenger Support
Hardware
What is the battery life of the SPOT Satellite GPS Messenger?
heck in Ok and Tracking can be used concurrently. The Check in Ok function will suspend the Tracking feature for the 20 minute Check In Ok message cycle.
To obtain reliable performance use only AAA Energizer Ultimate Lithium 8x batteries (L91). For optimal performance, please try and utilize SPOT in locations with a clear view of the sky with the logo side up.
Extreme heat/cold and trying to send messages indoors or under extreme canopies can drain on battery life. If the On/Off indicator light blinks red this is a warning your battery is about to die. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check-in/OK message.
Proper battery selection is critical for best performance.
CALL
Phone Support in English, French, Portuguese and SpanishMonday 6h00 to Friday 23h00 UK, including public holidays.
Support in French and Spanish provided weekdays from 13h00 to 23h00 UK, including public holidays
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
UK
+44 808 189 6244 +44 203 966 6746
Ireland
+353 94 950 5096
Netherlands
+31 800 0900114
Sweden
+46 20 88 15 59
Spain
+34 900 83 8735
For all other areas call
+353 94 950 5096
+44 808 189 6244 +44 203 966 6746
Ireland
+353 94 950 5096
Netherlands
+31 800 0900114
Sweden
+46 20 88 15 59
Spain
+34 900 83 8735
For all other areas call
+353 94 950 5096
France
+33 800 91 16 33 +33 184 88 3811
Italy
+39 800 743048
Norway
+47 800 25 172
Switzerland
+41 800 001 516
Portugal (toll-free/chamada gratuita)
+351 800 181 029
+33 800 91 16 33 +33 184 88 3811
Italy
+39 800 743048
Norway
+47 800 25 172
Switzerland
+41 800 001 516
Portugal (toll-free/chamada gratuita)
+351 800 181 029
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 13h00 to 23h00 UK.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.