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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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Latest Firmware

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.7.13
Update Firmware >>

SPOT Gen4 Support

Messaging

What is Dock Mode?

Dock Mode is designed for customers who purchase a SPOT Gen4 for asset monitoring a vessel that is primarily stored on the water. Dock Mode changes the way your SPOT determines new movement from motion activated to distance travelled, to accommodate for the constant movement of a vessel on the water.
When multiple track points with similar GPS coordinates are detected, tracking will go into standby mode. While in standby mode SPOT will not send track messages, but it will continue to attain your GPS coordinates at the same rate as your track mode. Once SPOT has determined movement over a 200m distance, tracking will resume normally.

For Dock Mode to be active, your SPOT Gen4 must be in Track Mode.

You will need to update your device settings for Dock Mode to take effect. To learn how to update your device settings click here.
 

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CONTACT US

Contact Customer Relations

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096