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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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Latest Firmware

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.7.13
Update Firmware >>

SPOT Gen4 Support

Messaging

How do I configure my SPOT Gen4 contacts?

The SPOT Gen4 can send Check-in, Custom, and Help messages each with up to 10 preconfigured contacts. Each message may contain a max of 110 characters (including spaces).

To configure the contacts of your SPOT Gen4:
  • Login to your SPOT account and go to My Devices.
  • Click View/Edit for the device you want to configure.
  • Scroll down to the Message Profiles section, then select the message type you want to configure.
  • In the Message to Send field, enter the message your contacts will receive.
  • After entering your message, you may add contacts who will receive your message.  Select Add Email and/or Add Mobile Number to. You may enter up to 10 contacts.
  • Select one and enter the appropriate information.  For more information on configuring mobile contacts, please click here.
  • When you have completed configuring your message and contact list, please click Save.

Need more help?


CONTACT US

Contact Customer Relations

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096