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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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Latest Firmware

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Messaging

Can I send a message to indicate that I have started tracking?

Yes!  You may send a Check In or Custom message from your device to notify your contacts that you have enabled tracking mode.  We recommend communicating with your contacts prior to leaving for your adventure to let them know that they may be receiving messages from your SPOT messenger or an email containing a Shared View link that will display your location information.  Your tracking information may be viewed from the SPOT Mapping platform, a Shared View, and/or the SPOT app. 

Please note, tracking mode does not send messages to contacts. Tracking mode records your location by sending a transmission with your GPS coordinates at a regular interval.  Tracking intervals may be configured from your SPOT account.

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CONTACT US

CALL

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096