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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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Latest Firmware

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Hardware

What are the SPOT Gen4's power options?

The SPOT Gen 4 offers two different power options:
  • AAA Energizer® Ultimate Lithium 8x batteries (L92)
  • NiMH rechargeable batteries
Please note that the SPOT Gen 4 will NOT charge rechargeable NiMH batteries.
The LED power light will blink red when the batteries are low.  Please be aware of the environment as cold conditions and extreme heat can have a negative impact on battery life.  We recommend carrying an extra set of batteries with you on your adventures.
For the consistent performance and reliability of your device, we do NOT recommend using alkaline batteries with your SPOT device.  Using a USB cable for line powering your device may subject it to possible water or dust damage.

Common Questions and Issues
My device keeps turning off by itself
  • The SPOT Gen 4 has been designed to effectively manage your battery power.  If your device is not actively sending a message or in tracking mode, the SPOT Gen4 will turn off after 1 hour to preserve battery life.
My batteries are dying very quickly
  • What type of batteries are you using?  Alkaline batteries do not perform as Lithium or NiMH batteries and will drain faster.
  • Are you using a low tracking interval?  Low tracking intervals cause the device to communicate more often with our satellites and will consume your batteries faster.
What type of battery life can I expect from my SPOT Gen 4?
  • The life of your Lithium or NiMH batteries are generally based on the number of messages that are sent from your device.  If you would like to see a general estimate of battery life based on messages sent, please click here.

Need more help?


CONTACT US

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Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096