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SPOT Gen4

SPOT Gen4

SATELLITE GPS MESSENGER

Get Help
Get Help
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Documents
Firmware
Firmware
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Videos

LATEST FIRMWARE

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT Gen4 Support

Activation

How do I transfer an active service plan to a new SPOT Gen4?

  1. Log into My Account
  2. Click MY DEVICES
  3. If needed, click EDIT SETTINGS (EDIT SETTINGS is only present for multiple contract accounts)
  4. Click DEVICE SWAP
  5. Input the ESN of the NEW unit you want to activate
  6. Input the AUTH code of the NEW unit you want to activate
  7. Click COMPLETE SWAP
*If needed, log out and log back in to update the displayed ESN on the My Devices tab.

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Contact Us

CALL

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 
UK
+44 808 189 6244       +44 203 966 6746

Ireland
+353 94 950 5096

Netherlands 
+31 800 0900114

Sweden
+46 20 88 15 59

Spain
+34 900 83 8735

For all other areas call
+353 94 950 5096
France
+33 800 91 16 33         +33 184 88 3811

Italy
+39 800 743048

Norway
+47 800 25 172

Switzerland
+41 800 001 516

Portugal (toll-free/chamada gratuita)
+351 800 181 029
 
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