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My Account

My Account

Get Help Get Help

My Account Support

General

Creating a New My Account

SPOT My Account gives you access to activate SPOT devices plus:
  • Edit SPOT Contacts
  • Edit SPOT Tracking intervals
  • Add Additional SPOT services
  • Update SPOT device information
  • Test SOS feature
  • Update Credit Card information
  • Make a Payment
  • Access the SPOT Mapping Platform
  • Update Username and Password
  • Suspend a Flex Plan subscription
  • Cancel service

Step 1: Access the My Account site and begin the setup
  • Go to www.findmespot.com and click on My Account, Activate your SPOT (top right corner)
  • Click SIGN UP under New Account

Step 2: Complete the setup requirements to create your account
  • An email will be sent to you for verification purposes
  • Open the email and click on VERIFY EMAIL
  • Login to your My Account once email is verified

Step 3: Ready to start activating your SPOT device(s)
  • Click here for instructions on how to activate a SPOT Device

Need more help?


CONTACT US

CALL

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096