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SPOT

SPOT Personal Tracker

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SPOT Personal Tracker Support

Hardware

Can the unit be plugged in to an external power source? 

No. The SPOT device operates with Energizer 1.5V non-rechargeable size AA lithium batteries. These are required due to this technology's unique ability to maintain a high cell volt throughout the life of the battery. Additional benefits are a larger operating temperature range, up to 8 times longer life than alkaline, an outstanding 15-year shelf life and a 30% weight reduction.

If you are interested in SPOT units that are capable of being powered by an external source, you may consider the SPOT GEN3 or the SPOT X as both have this capability.

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CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

1 (866) 651-7768

Currently traveling outside of the US?  

1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.