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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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LATEST FIRMWARE

Release Date
4/08/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Messaging

How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. There are also 3 different icons indicate the status of a message:
  • The first is a chat bubble with a check mark indicating message sent.
  • The second is a chat bubble with a question mark indicating message sent, but the delivery could not be confirmed.
  • The third is a chat bubble with a X indicating message was not sent. This is usually due to poor GPS signal conditions.

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CONTACT US

Monday 3 p.m. to Saturday 3 p.m. AEST

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511