SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date23/4/2025
Firmware Version
2.6.1
Firmware Updater Version
2.8.1
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SPOT X Support
Hardware
How do I reset my SPOT X if it becomes unresponsive?
If the SPOT X becomes unresponsive, you may have to do a hard reset. Simply press and hold the Select and Power Button for 12 seconds until the user interface flashes off, then release the buttons. The SPOT X logo should be displayed on the screen.
*After 3 seconds of holding the Power button, you will be asked if you want to power off. Disregard this and continue to hold both buttons down.
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Holiday Hours and Closures:
25/12/2025 Closed at 11:00AM (AEDT)
25/12/2025 Closed (remainder of day)
26/12/2025 Closed
27/12/2025 Open at 12:00AM (AEDT)
01/01/2026 Closed at 11:00AM (AEDT)
01/01/2026 Closed (remainder of day)
02/01/2026 Open at 12:00AM (AEDT)
25/12/2025 Closed at 11:00AM (AEDT)
25/12/2025 Closed (remainder of day)
26/12/2025 Closed
27/12/2025 Open at 12:00AM (AEDT)
01/01/2026 Closed at 11:00AM (AEDT)
01/01/2026 Closed (remainder of day)
02/01/2026 Open at 12:00AM (AEDT)
CALL
Monday 4:00PM to Saturday 2:00PM AEST
Please have your PIN ready when calling.PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
Australia
1800 955 278 (toll-free)
From outside of Australia
+1 985-327-7511
New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511