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SPOT Trace

SPOT Trace

SATELLITE TRACKING DEVICE

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LATEST FIRMWARE

Release Date
18/1/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>
Support Center > SPOT Trace > Activation > How do I transfer an active service plan to a new SPOT Trace?

SPOT Trace Support

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SPOT Trace Support

Activation

How do I transfer an active service plan to a new SPOT Trace?

  1. Log into My Account
  2. Click MY DEVICES
  3. If needed, click EDIT SETTINGS (EDIT SETTINGS is only present for multiple contract accounts)
  4. Click DEVICE SWAP
  5. Input the ESN of the NEW unit you want to activate
  6. Input the AUTH code of the NEW unit you want to activate
  7. Click COMPLETE SWAP
*If needed, log out and log back in to update the displayed ESN on the My Devices tab.

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Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 

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+61 1800 955 278
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+1 985-327-7511

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0800 11 7768
From outside of New Zealand
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