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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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LATEST FIRMWARE

Release Date
3/08/2020
Firmware Version
1.11
Firmware Updater Version
2.6.3
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SPOT Gen4 Support

Activation

How do I transfer an active service plan to a new SPOT device?

Transferring service in your SPOT account, from one device to another, is not currently supported.  If you have an active service plan and need to transfer the service to a different device, please contact Customer Relations for support.

We apologize for any inconvenience.
 
Common Issues
There is no applicable upgrade path between models of the existing ESN and the new ESN you provided.
  • This error may be displayed when the model you are attempting to upgrade to is that of an equivalent or previous generation SPOT device.  This option is not available at this time.

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CONTACT US

Monday 3 p.m. to Saturday 3 p.m. AEST

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511