SPOT Gen3
SATELLITE GPS MESSENGER
Get Help
Documents
Firmware
Videos
LATEST FIRMWARE
Release Date18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen3 Support
My Account
How do I update my contact information?
To update the contact information associated with your SPOT account:
- Login to your SPOT account.
- Select Settings & Billing.
- In the billing column, under Customer Information, click SPOT Global Phone or SPOT.
- Update the desired information, when completed, click Save.
Error displayed when trying to save changes
- This error may be displayed when a new address cannot be verified. Please check the information and try again. Should you continue to receive this error, please contact Customer Service for support.
- If you are attempting to save an address that was recently constructed the address may not be accepted by our verification system. Please contact Customer Service for support
CALL
Monday 3 p.m. to Saturday 3 p.m. AEST
Please have your PIN ready when calling.PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511
New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511