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SPOT Gen3

SPOT Gen3

SATELLITE GPS MESSENGER

Get Help
Get Help
Documents
Documents
Firmware
Firmware
Videos
Videos

LATEST FIRMWARE

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen3 Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT Gen3 Support

Activation

How do I transfer an active service plan to a new SPOT Gen3?

  1. Log into My Account
  2. Click MY DEVICES
  3. If needed, click EDIT SETTINGS (EDIT SETTINGS is only present for multiple contract accounts)
  4. Click DEVICE SWAP
  5. Input the ESN of the NEW unit you want to activate
  6. Input the AUTH code of the NEW unit you want to activate
  7. Click COMPLETE SWAP
*If needed, log out and log back in to update the displayed ESN on the My Devices tab.

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Contact Us
× Holiday Hours and Closures:
24/12/2024 Closed at 11:00AM (AEDT)
25/12/2024 Closed
26/12/2024 Open at 12:00AM (AEDT)
31/12/2024 Closed at 11:00AM (AEDT)
01/01/2025 Open at 12:00AM (AEDT)

CALL

Monday 3 p.m. to Saturday 3 p.m. AEST

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511