SOS
Get Help
SOS Support
SPOT X
What happens if I press the SOS button?
FocusPoint International, Inc. provides the SOS/911 monitoring included in your Basic Service. Your device will send FocusPoint International Inc. your GPS coordinates every 2.5 minutes. Once acknowledged, your GPS location is provided every 5 minutes.
CALL
Monday 4:00PM to Saturday 2:00PM AEST
Please have your PIN ready when calling.PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511
New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511