SPOT is partnered with FocusPoint International, Inc to provide crisis assistance services under the Global Overwatch & Rescue™ Plan to SPOT customers worldwide.

The Global Overwatch & Rescue Plan provides you with a 24-hour Crisis Response Center Hotline, and access to several medical and security benefits should you experience an emergency during travel.

The Global Overwatch & Rescue Plan Benefits

  • Extensive travel medical & security assistance
  • No cost evacuations for users that suffer a security or medical mishap
  • Comes standard with 24/7 multi-lingual crisis consultation
  • Access to a team of highly experienced medical, security and crisis response specialists
  • Assistance with qualifying crisis, medical, hazardous summer and winter sports, natural disasters, and pandemic threat events that interrupt adventures.*

OVERWATCH RESCUE PLAN PRICING
*Terms and conditions apply.

FOCUSPOINT INTERNATIONAL CLIENT EXCELLENCE

 
Years of Experience Icon 40
YEARS OF EXPERIENCE
Countries Served Icon140
COUNTRIES SERVED
Flight Nurses Icon200
CRITICAL CARE FLIGHT NURSES
Air Ambulances Icon300
AIR AMBULANCES
Medical Providers Icon2,400
ON-CALL MEDICAL PROVIDERS
Locations Icon600
LOCATIONS SUPPORTED
Customers Icon13M+
CUSTOMERS PROTECTED
Practitioners Icon40,000
MEDICAL PRACTITIONERS IN NETWORK



LEARN MORE ABOUT FOCUSPOINT OVERWATCH RESCUE PLAN PRICING
7,922
TOTAL RESCUES & COUNTING

Rescues in more than 100 countries and on 6 continents

SPOT offers peace of mind, using 100% satellite technology. SPOT products keep you connected to the people and things that matter most. SPOT allows you to track assets, send and receive messages, send your GPS position and status, mark waypoints, track your progress on SPOT Mapping and notify search and rescue officials in the event of an emergency. Read more about the lives we’ve touched and in return the people who have touched our lives.

READ RESCUE STORIES

1,920
HIKING & MOUNTAIN SPORTS
Dotted Line
1,102
Motor Vehicle
Dotted Line
776
BOATING & WATER SPORTS
Dotted Line
312
OFF-ROAD VEHICLE

THE GLOBAL OVERWATCH & RESCUE PLAN PRICING

$27.49/YR
Australia (inc. GST)

$28.74/YR
New Zealand (inc. GST)
12-month term applies
This service is not available for SPOT HUG or SPOT Connect


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Questions & Answers

Why is Overwatch & Rescue™ “O&R” offered to SPOT customers?

As of July 1, 2021; Globalstar entered a partnership with FocusPoint International, the O&R provider, to protect SPOT customers with a market-leading crisis assistance fully funded plan.

How does O&R protect SPOT customers?

O&R will respond to security-crisis, pandemic threat, natural disaster, and medically necessary evacuation events suffered by eligible customers outside of their permanent residence.

Does a SPOT customer have to pay additional cost for services during a crisis event?

No, SPOT customers receive fully funded response services and expense-covered benefits during a crisis event including on-demand 24/7 access to security and medical service specialists for advice and incident management. Therefore, expenses to resolve a crisis event, or to deploy medically necessary transport, must be paid directly by O&R operations and cannot be reimbursed to the customer.

What is the benefit of fully funded assistance/expense plan?

During a crisis event or medically necessary evacuation, O&R operations will arrange and pay on the SPOT customer’s behalf, expenses associated with the crisis (i.e., shelter in place, safe harbor, evacuation) or the medically necessary transport.

Does O&R replace my travel or medical insurance?

No, O&R is not an insurance policy, so it is not intended to replace travel medical or trip insurance plans. O&R serves to enhance the SPOT customer experience during a crisis thus eliminating out-of-pocket expense, deductibles, or claim processing, to receive expense benefit to resolve a qualifying crisis event or to receive medically necessary transport benefits. O&R has no monetary limits applied, the service limitations are based on a) frequency of use requiring expense deployment during a plan year and b) the number of assistance days.

Can I purchase an O&R membership for my family members or friends under the same SPOT My Account?

SPOT and FocusPoint International are exploring the implementation of this option. However, this feature is not available at this moment.

How does O&R protect me when practicing hazardous sports?

In effort to increase protection, for O&R plan customers that practice summer or winter hazardous sports and suffer a crisis event, O&R will provide either:

a) fully fund search and rescue (SAR) expenses 
b) costs to conduct medically necessary transport to the nearest appropriate care facility

Payment of SAR expenses apply to those that are required to satisfy a financial obligation imposed by rescue authorities and are paid on behalf of the SPOT/O&R customer. For full details on how hazardous sports are defined and the application terms and conditions, please consult the O&R plan wording.
FOCUSPOINT Terms & Conditions