SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

CLOSE
SPOT

SPOT X

2-WAY SATELLITE MESSENGER

Get Help Get Help
Documents Documents
Firmware Firmware
Videos Videos

Latest Firmware

Release Date
4/08/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Hardware

How do I reset my SPOT X if it becomes unresponsive?

If the SPOT X becomes unresponsive, you may have to do a hard reset. Simply press and hold the Select and Power Button for 12 seconds until the user interface flashes off, then release the buttons. The SPOT X logo should be displayed on the screen.

*After 3 seconds of holding the Power button, you will be asked if you want to power off. Disregard this and continue to hold both buttons down.

Need more help?


CONTACT US

CALL

Monday 3 p.m. to Saturday 3 p.m. AEST

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511