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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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Latest Firmware

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

My Account

How do I update my contact information?

To update the contact information associated with your SPOT account:
  • Login to your SPOT account.
  • Select Settings& Billing.
  • In the billing column, under Customer Information, click View/Edit.
  • Enter your payment information and the billing address, then select Save.
 
Common Issues

Error displayed when trying to save changes
  • This error may be displayed when a new address cannot be verified.  Please check the information and try again.  Should you continue to receive this error, please contact Customer Relations for support.
  • If you are attempting to save an address that was recently constructed the address may not be accepted by our verification system.  Please contact Customer Relations for support.

Need more help?


CONTACT US

CALL

Monday 3 p.m. to Saturday 3 p.m. AEST

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511