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Settings and Billing

How do I cancel my contract?

To cancel a service contract from My Account:
  • Login to your SPOT My Account
    • From the Settings & Billing tab, scroll to the SERVICE CANCELLATION section of the page
    • Click on CANCEL
    • Follow the prompts

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Monday 3 p.m. to Saturday 3 p.m. AEST

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PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511