SPOT Trace
SATELLITE TRACKING DEVICE
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LATEST FIRMWARE
Release Date1/18/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support
Activation
How do I transfer an active service plan to a new SPOT Trace?
- Log into My Account
- Click MY DEVICES
- If needed, click EDIT SETTINGS (EDIT SETTINGS is only present for multiple contract accounts)
- Click DEVICE SWAP
- Input the ESN of the NEW unit you want to activate
- Input the AUTH code of the NEW unit you want to activate
- Click COMPLETE SWAP
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (985) 327-7511