SPOT Mapping Support
General
Do I have to add a Contact in both the SPOT Map site and on My Devices?
No, Contacts created in your My Devices page will still receive your messages. The SPOT Map allows for additional alert or message types to be used to communicate with your contacts.
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Holiday Hours and Closures:
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
CALL
Support in English is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (985) 327-7511
CLICK HERE FOR OTHER REGIONS