SPOT Personal Tracker Support
Messaging
Can the tracking interval be adjusted for my SPOT Personal Tracker?
No. The interval between messages for tracking is fixed at 10 minutes SPOT Personal Tracker. The interval cannot be changed.
If you are interested in SPOT units that are capable of adjustable intervals, you may consider the SPOT GEN4 or the SPOT X as both have this capability.
CALL
Support in English is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (985) 327-7511