12 months with automatic renewal upon 1 year
Damage, loss, theft, repair (only if out of warranty)
North America only.
1 time per year allowed for replacements; repairs – max of 2 times
Yearly. Available at the time of initial service activation or during annual subscription service renewal
Expect 14 days for repair or replacement after receipt of unit
Call customer care at 1 (866) 651-7768
Refurbished unit if available or new unit
Online during activation
Initial purchase or renewals
Replacement protection period of 30 days. If the repaired or replacement unit is defective within the 30 days that we ship unit back, and unit is sent back for repair. That repair will not be counted against them as listed in Item 4 above.