SPOT LLC

SPOT™ SATELLITE MESSENGER AGREEMENT

Terms and Conditions of Replacement Program (PDF Format)

For Return Process Questions Under the Program, Please Contact Customer Care at 1 (866) 651-7768 Mon-Fri 8:00AM-Midnight EST

• DURATION:

12 months with automatic renewal upon 1 year

• COVERAGE:
  

Damage, loss, theft, repair (only if out of warranty)

• ROLL OUT:
  

North America only.

• CLAIMS:
  

1 time per year allowed for replacements; repairs – max of 2 times

• DIFFERENT PLANS:
  

No

• BILLING:
  

Yearly. Available at the time of initial service activation or during annual subscription service renewal

• TIME FOR REPLACEMENT:
  

Expect 14 days for repair or replacement after receipt of unit

• CLAIM METHOD:
  

Call customer care at 1 (866) 651-7768

•  REPLACEMENT:
  

Refurbished unit if available or new unit

• PURCHASE:
  

Online during activation

• QUALIFICATION:
  

Initial purchase or renewals

• CLAIM PROTECTION:
  

Replacement protection period of 30 days. If the repaired or replacement unit is defective within the 30 days that we ship unit back, and unit is sent back for repair. That repair will not be counted against them as listed in Item 4 above.

PRICE : $17.99 (For complete pricing details, click here)