Since the SPOT GEN3 belonged to Han, GEOS, reached out to his mother who happened to be his primary point of contact. Han’s mother, who happened to be on the other side of the world and with no prior knowledge of his whereabouts, became very wary upon receiving the call from GEOS. Han says that his mom was “stressed for a few hours, but ultimately was happy and proud of what I did…” Within 2 ½ hours from when Han pressed the SOS button on his SPOT device to aid the fellow hiker, the Westpac Rescue helicopter arrived at their location to take the patient and his wife to Hobart Hospital. As soon as the helicopter took off, Han began notifying his friends and emergency contacts that he was indeed okay and not in danger.
Han has become accustomed to using his SPOT when hiking and mountain biking in remote areas where cell service isn’t available, even during short trips. “I mainly use my SPOT for the Check-In messages and the Tracking feature to inform my family and friends of my whereabouts during my adventures. This was the first time I found myself in a situation where I needed to use my SPOT device for an emergency,” Han stated.